Refund policy

Return Policy

Due to the nature of food products, returns and exchanges are not possible after receipt.

In case of any issues with meat quality or missing items in the order, please contact customer service immediately upon receipt.

Complaints will be handled promptly, and an appropriate solution will be provided, either by completing the order or offering compensation, depending on the situation.

You may be asked to provide a photo of the product or order to facilitate the review process.